SAJONI.COM Return Policies
We wish you every purchase with a good experience with the right product. Even though if there is any manufacturing fault or if the delivered product is wrong, we are offering an exchange or return facility. To claim a return or exchange you must need to take an unboxing video. Without unboxing the video, we will not accept the return or exchange request.
Return, exchange, Refund or Warranty won't
be applicable for the bellow conditions-
ð Used/ Swatched or liquid/ semi-liquid product will not be
considered for exchange or refund.
ð If any defect is found (damaged/ defective/ wrong product) after
opening the box, inform through inbox or hotline +8801730583798 as soon as
possible along with a picture/ video proof.
ð The Concern team upon consultation with the management will
change/ replace the product or adjust the payment. The complaint will be valid
for 3 days from the day the product has been received. For any electronics
item, you will have 15 days’ replacement guarantee from the product receiving
date, for any defective/ non-functioning item.
ð Products once purchased will not be exchanged or returned if
buyer changes his/her purchase decision/ mind, and/ or does not like the smell,
texture, color, design or/ and the product.
ð The Return Policy will not be valid after the seal is broken or
if the product does not suit you.
ð If you mistakenly order a wrong product, we may exchange it upon
payment of returning and resending costs. However, arrangement of this special
exchange depends on the product type and risk involved in the exchange process
and also on Management discretion.
ð Original Invoice, Sajoni Box, Intact/ Undamaged Product Packaging
Box (where applicable) must be returned along with the product.
ð Bottoms (panty) of the Lingerie line are absolutely
non-exchangeable or non-returnable whether trialled or not.
How to send your product back to us? How
much will it cost you?
Our Customer Service will arrange for
pick-up of the product from your address, free of delivery charge (*Conditions
applied). Please send your product by Sundarban Courier Service To below
address
Sajoni.com
Shakpala,
Natore Road,
Bogura-5800
Mobile:+8801745360786
If your return claim is validated, we will
reimburse your courier charge.
If we find your claim is not valid regarding
the product, then you have to accept the same Product and have to bear the
return and resending expenses.
For further support: Hotline +8801745360786;
E-mail: complaint@sajoni.com
After taking the product to the product of any problem (i.e products broken, torn, the product does not work, the photo does not match with the product, etc.) in case you change the product can receive. After receiving the goods within a maximum of 48 hours or you can e-mail us at complain@shopnobari.com hotline number +8801745360786 pressing and must notify us. Note that the all expenses of this case carry by sajoni.com .
Ask | +8801745360786
Comments |sajonibd@gmail.com
Complain | inbox :http://facebook.com/sajonibd
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