SAJONI.COM Return Policies

 We wish you every purchase with a good experience with the right product. Even though if there is any manufacturing fault or if the delivered product is wrong, we are offering an exchange or return facility. To claim a return or exchange you must need to take an unboxing video. Without unboxing the video, we will not accept the return or exchange request.

 

Return, exchange, Refund or Warranty won't be applicable for the bellow conditions-

 

 

ð  Used/ Swatched or liquid/ semi-liquid product will not be considered for exchange or refund.

 

ð  If any defect is found (damaged/ defective/ wrong product) after opening the box, inform through inbox or hotline +8801730583798 as soon as possible along with a picture/ video proof.

 

ð  The Concern team upon consultation with the management will change/ replace the product or adjust the payment. The complaint will be valid for 3 days from the day the product has been received. For any electronics item, you will have 15 days’ replacement guarantee from the product receiving date, for any defective/ non-functioning item.

 

ð  Products once purchased will not be exchanged or returned if buyer changes his/her purchase decision/ mind, and/ or does not like the smell, texture, color, design or/ and the product.

 

ð  The Return Policy will not be valid after the seal is broken or if the product does not suit you.

 

ð  If you mistakenly order a wrong product, we may exchange it upon payment of returning and resending costs. However, arrangement of this special exchange depends on the product type and risk involved in the exchange process and also on Management discretion.

 

ð  Original Invoice, Sajoni Box, Intact/ Undamaged Product Packaging Box (where applicable) must be returned along with the product.

 

ð  Bottoms (panty) of the Lingerie line are absolutely non-exchangeable or non-returnable whether trialled or not.

 

 

 

How to send your product back to us? How much will it cost you?

Our Customer Service will arrange for pick-up of the product from your address, free of delivery charge (*Conditions applied). Please send your product by Sundarban Courier Service To below address

 

Sajoni.com

Shakpala,

Natore Road,

Bogura-5800

Mobile:01730583798

 

If your return claim is validated, we will reimburse your courier charge.

If we find your claim is not valid regarding the product, then you have to accept the same Product and have to bear the return and resending expenses.

      

For further support: Hotline +88001730583798;

E-mail: complaint@sajoni.com

Replacement Policy

After taking the product to the product of any problem (i.e products broken, torn, the product does not work, the photo does not match with the product, etc.) in case you change the product can receive. After receiving the goods within a maximum of 48 hours or you can e-mail us at complain@shopnobari.com hotline number + 8801730583798 pressing and must notify us. Note that the all expenses of this case carry by sajoni.com .

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